This one-day industry focused course will provide you with practical steps to a culture action plan to support the organisational culture and the steps for implementation. This course is designed to support development of a culture action plan and promote culture within the organisation.  

Course Aims: 

 • Define and describe the role of leaders in product safety and quality culture work. 

 • Evaluate the various methods to assess current product safety culture to determine the most effective method for your organization. 

 • Evaluate data and trends in culture survey assessment (or other data gathering methods) to formulate feasible action plan items. 

 • Employ structured, systematic problem-solving methods to identify underlying issues around product safety and quality culture to ensure corrective actions are included in the action plan. 

 • Demonstrate the ability to develop and implement Key Performance Indicators (KPIs) to measure progress and drive continuous improvement. 

 • Develop a robust communication and continuous improvement plan in support of product safety and quality culture work specific to your organization.